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Palmdale Water District Launches New Website


admin October 14, 2014

Palmdale – The recently adopted and published District Strategic Plan provides a blueprint for how to best serve the Palmdale community. Within the five Key Initiatives, exceptional customer service and increased efficiency were guiding principles and motivation behind the creation and recent roll‐out of the new, easy‐to‐use website.

“Staying current with emerging or updated technology that provides the community access to important information, requests for services, or to pay their bills with convenience is a focus for the District and the IT Department,” said Jim Stanton, Information and Technology Manager. “The website took several months to develop, and we are very proud of the outcome.”

The District, along with help from Tripepi Smith & Associates, developed the new site which emphasizes improved transparency into District functions and Board decisions, while providing visitors with historical information, conservation program and rebate opportunities, access to public documents, comprehensive customer service options, and current news regarding statewide water issues that impact the residents.

“The people in this community are our most important asset,” said Kathy Mac Laren, District Board President.  “We appreciate our customer’s feedback regarding what works and doesn’t work for them, because it allows us to better understand how we can serve them more effectively.”

The new site features improved search functionality, an easy back end management system, a responsive design that scales to mobile devices, connectivity to third‐party applications for bill payment, RFP management for project bidding, and a clean design with rotating homepage images that are used to emphasize important District messages.

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Cover for Palmdale Water District
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Palmdale Water District

Palmdale Water District

The overall objective of the District is to make available the highest quality water at the lowest price.

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Today, the #BestCrewEver repaired a broken valve at Division Street & Avenue P to ensure the water is flowing to customers at the intended capacity. Shoutouts to Service Workers Josh Roe & Jesus Rios for their professional work. #PWD #Infrastructure
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Hoy, el #BestCrewEver reparó una válvula rota en Division Street y Avenue P para garantizar que el agua fluya a los clientes a la capacidad prevista. Un saludo a los trabajadores de servicios Josh Roe y Jesús Ríos por su trabajo profesional. #PWD #Infrastructure
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Today, the #BestCrewEver repaired a broken valve at Division Street & Avenue P to ensure the water is flowing to customers at the intended capacity. Shoutouts to Service Workers Josh Roe & Jesus Rios for their professional work. #PWD #Infrastructure
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Hoy, el #BestCrewEver reparó una válvula rota en Division Street y Avenue P para garantizar que el agua fluya a los clientes a la capacidad prevista. Un saludo a los trabajadores de servicios Josh Roe y Jesús Ríos por su trabajo profesional. #PWD #Infrastructure

High school students nationwide are invited to take part in the Districts Make the Difference 2025 Student Video Contest. The short video should highlight how #specialdistricts make a difference in the community. Winners will be awarded scholarships between $500-$2,000. For more info, go to www.districtsmakethedifference.org/video-contest
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Los estudiantes de secundaria de todo el país están invitados a participar en el concurso de video Districts Make a Difference 2025. El video breve debe resaltar cómo los #distritosespeciales marcan la diferencia en la comunidad. Los ganadores recibirán becas de entre $500 y $2000. Para obtener más información, visite www.districtsmakethedifference.org/video-contest
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High school students nationwide are invited to take part in the Districts Make the Difference 2025 Student Video Contest. The short video should highlight how #SpecialDistricts make a difference in the community. Winners will be awarded scholarships between $500-$2,000. For more info, go to https://www.districtsmakethedifference.org/video-contest
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Los estudiantes de secundaria de todo el país están invitados a participar en el concurso de video Districts Make a Difference 2025. El video breve debe resaltar cómo los #DistritosEspeciales marcan la diferencia en la comunidad. Los ganadores recibirán becas de entre $500 y $2000. Para obtener más información, visite https://www.districtsmakethedifference.org/video-contest

💖🩸 Give the gift of life this Valentine’s Day! 🩸💖
Join us for the PWD Blood Drive and show some love to those in need.
📅 When: Thursday, Feb. 13, 2025
📍 Where: PWD Main Office - Main Board Room
💌 Bring your loved ones or share this post. The more, the merrier! ❤️
To sign up, click here www.redcrossblood.org/give.html/donation-time. Use sponsor code "palmdalewater." #ValentinesDay #PWDCommunity #BloodDrive
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💖🩸 ¡Regala vida este San Valentín! 🩸💖
Únete a nosotros en la campaña de donación de sangre PWD y muestra un poco de amor a los necesitados.
📅 Cuándo: Jueves, 13 de febrero de 2025
📍 Dónde: Oficina principal de PWD - Sala de la junta principal
💌 Trae a tus seres queridos o comparte este post. ¡Cuantos más, mejor! ❤️
Para inscribirte, haz clic aquí www.redcrossblood.org/give.html/donation-time. Usa el código de patrocinador "palmdalewater". #ValentinesDay #PWDCommunity #BloodDrive See less
... See MoreSee Less

💖🩸 Give the gift of life this Valentine’s Day! 🩸💖
Join us for the PWD Blood Drive and show some love to those in need.
📅 When: Thursday, Feb. 13, 2025
📍 Where: PWD Main Office - Main Board Room
💌 Bring your loved ones or share this post. The more, the merrier! ❤️
To sign up, click here https://www.redcrossblood.org/give.html/donation-time. Use sponsor code palmdalewater. #ValentinesDay #PWDCommunity #BloodDrive
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💖🩸 ¡Regala vida este San Valentín! 🩸💖
Únete a nosotros en la campaña de donación de sangre PWD y muestra un poco de amor a los necesitados.
📅 Cuándo: Jueves, 13 de febrero de 2025
📍 Dónde: Oficina principal de PWD - Sala de la junta principal
💌 Trae a tus seres queridos o comparte este post. ¡Cuantos más, mejor! ❤️
Para inscribirte, haz clic aquí https://www.redcrossblood.org/give.html/donation-time. Usa el código de patrocinador palmdalewater. #ValentinesDay #PWDCommunity #BloodDrive See less

Congratulations to Public Affairs Specialist Michelle Trejo, Engineering Management Analyst Jennifer “JV” Villa, and Admin Management Analyst Trisha Guerrero for receiving the 2024 P.A.C.E. Award!🏆👏 This award was established in memory of Pat McElfresh, a former PWD Mechanical Supervisor who embodied Pride, Achievement, Creativity, and Enthusiasm. Their hard work and dedication continue to make a lasting impact. Thank you for all that you do! 💙 #PWD #PACE #AWARDS
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Felicitaciones a la Especialista en Asuntos Públicos Michelle Trejo, a la Analista de Gestión de Ingeniería Jennifer "JV" Villa y a la Analista de Gestión Administrativa Trisha Guerrero por recibir el Premio P.A.C.E. 2024 🏆👏 Este premio fue establecido en memoria de Pat McElfresh, un ex Supervisor Mecánico de PWD que personificó el Orgullo, el Logro, la Creatividad y el Entusiasmo. Su duro trabajo y dedicación siguen teniendo un impacto duradero. ¡Gracias por todo lo que hace! 💙 #PWD #PACE #PREMIOS
... See MoreSee Less

Congratulations to Public Affairs Specialist Michelle Trejo, Engineering Management Analyst Jennifer “JV” Villa, and Admin Management Analyst Trisha Guerrero for receiving the 2024 P.A.C.E. Award!🏆👏 This award was established in memory of Pat McElfresh, a former PWD Mechanical Supervisor who embodied Pride, Achievement, Creativity, and Enthusiasm. Their hard work and dedication continue to make a lasting impact. Thank you for all that you do! 💙 #PWD  #PACE #AWARDS
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Felicitaciones a la Especialista en Asuntos Públicos Michelle Trejo, a la Analista de Gestión de Ingeniería Jennifer JV Villa y a la Analista de Gestión Administrativa Trisha Guerrero por recibir el Premio P.A.C.E. 2024 🏆👏 Este premio fue establecido en memoria de Pat McElfresh, un ex Supervisor Mecánico de PWD que personificó el Orgullo, el Logro, la Creatividad y el Entusiasmo. Su duro trabajo y dedicación siguen teniendo un impacto duradero. ¡Gracias por todo lo que hace! 💙 #PWD #PACE #PREMIOSImage attachmentImage attachment

Comment on Facebook

Congratulations, well deserved recognition.

💧The PWD Board of Directors approved a budget increase for the 2025 Rate Assistance Program. This increase will allow 135 more qualified customers to receive $25 off their monthly service fee, bringing the total number of participants to 700.
📲 Apply now! Applications are open on a first-come, first-served basis.
👉 English: bit.ly/ENGRAP24
👉 Spanish: bit.ly/SPANRAP24
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💧El Consejo de Administración de PWD aprobó un aumento presupuestario para el Programa de Asistencia Tarifaria 2025. Este aumento permitirá que 135 clientes calificados más reciban $25 de descuento en su tarifa de servicio mensual, lo que eleva el número total de participantes a 700.
📲 ¡Solicite ahora! Las solicitudes están abiertas por orden de llegada.
👉 Español: bit.ly/ENGRAP24
👉 Español: bit.ly/SPANRAP24
... See MoreSee Less

Comment on Facebook

Thank you, Board of Directors.

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